We know pet parents have plenty of questions, and we’re here to make getting answers simple. Browse our frequently asked questions to learn more about our services, policies, and how we care for your pets.
Absolutely. We’d love to welcome you and your pet. Mention our $50 new client discount when booking your first wellness visit.
You can find us at 5818 Seminary Rd, Suite D, Falls Church, VA, conveniently located near Bailey’s Crossroads and accessible to the entire NOVA and DC Metro region.
Yes, we offer urgent care appointments during regular hours. If your pet is sick or injured, call us as early as possible and we’ll do our best to fit you in.
We’ll start with a friendly welcome, a full nose-to-tail exam, and time to talk through any questions or concerns. Feel free to bring any previous medical records, a list of medications, and your pet’s favorite treats to help them feel at ease.
We specialize in compassionate, low-stress handling and are happy to take things slow to help your pet build confidence. Your pet’s comfort is part of their health, and we take it seriously.
Yes, we accept CareCredit, which allows you to pay for your pet’s care over time. We also offer 10% discounts for seniors, military families, and rescue organizations.
You can apply online at carecredit.com or in our clinic with help from our client care team.
Yes, CareCredit is accepted for a variety of healthcare services, from veterinary care to human medical and dental providers.
Absolutely. Whether your pet needs urgent treatment or a scheduled procedure, CareCredit can help you spread the cost over time.
No, Pawlicy Advisor a free tool that helps you research and compare plans from multiple insurers.
You pay your vet bill upfront, then submit a claim for reimbursement. Some providers also offer direct pay.
The sooner, the better. Younger pets generally qualify for lower premiums and fewer coverage exclusions.
Most pets should come in for a wellness exam at least once a year, but puppies, kittens, seniors, and pets with chronic conditions need more frequent visits. We’ll recommend a schedule based on your pet’s needs.
Absolutely. Even indoor pets can be exposed to parasites through open doors, other animals, or hitchhiking pests. Prevention is safer (and cheaper) than treatment.
Some vaccines provide multi-year protection, while others need annual boosters. We’ll help you understand what your pet needs—and when—to keep them safe without over-vaccinating.
Definitely. From weight loss tips to finding the right food for allergies or picky eaters, we offer personalized nutrition guidance at every stage of life.
We’ll provide detailed instructions beforehand, but in most cases, your pet will need to fast after midnight. If your pet is on medication, we’ll let you know what to continue or pause.
Yes, we collaborate with Dr. Lazar, a board-certified veterinary surgeon, to provide orthopedic procedures on-site so your pet can receive expert care without being referred elsewhere.
While no anesthesia is entirely risk-free, we take every precaution. Each patient receives an individualized anesthesia protocol, and we use advanced monitoring from induction to recovery.
For many surgeries, yes. Your pet will rest with us until they’re stable and alert, and we’ll go over everything you need to support their recovery at home.
Recovery time depends on the type of surgery. Soft tissue procedures often require a couple of weeks, while orthopedic cases may take longer. We’ll guide you through the full aftercare process.
Annual dental cleaning is ideal for most pets, but we may recommend more frequent cleanings if your pet is prone to dental issues or has specific medical needs.
Watch for bad breath, tartar buildup, bleeding gums, changes in chewing behavior, or swelling around the face. These symptoms can indicate pain or infection.
We do not offer non-anesthetic cleanings because they can’t reach beneath the gumline where real problems begin. Anesthesia allows us to clean thoroughly, keep your pet safe, and reduce stress or fear.
Absolutely. In fact, older pets often need dental care the most. We perform thorough pre-anesthetic exams and lab work to ensure your senior pet’s safety.
We use local anesthesia and post-op pain medication to keep your pet comfortable. Most pets bounce back quickly and eat more comfortably than they did before.
